Delete your account and data

This page explains how to ask for your Intagya ERP account, including the mobile app (Intagya ERP), to be deleted, what is deleted and what we keep.

If you work for a company that uses Intagya ERP

Your app account is the same account as in your company's workspace. Ask your company's administrator to delete or archive your user under Settings, Users. You can also write to us and we will pass your request to the company.

If you own the workspace

Email support@intagya.pro from the address the account was registered with, with the subject "Account deletion request", and name the workspace (for example yourcompany.intagya.pro).
We reply to the same address to confirm you own the account.
We delete the account, the workspace and all its data within 30 days of that confirmation, and email you when it is done.

Before deletion you can ask for a full export of your data.

What is deleted

Account data: name, email address and password.
All workspace data: customers, invoices, employees, attendance, attachments and messages.
The notification IDs of your devices.

What we keep

Daily backups: removed automatically by the backup cycle within days of the deletion.
Your subscription invoices and payments with us: kept only as long as the law requires, then deleted.